Max Masure

I am here to help you generate innovative ideas for your business and turn them into prototypes, saving time and money through user research and usability testings.

I started my career 12 years ago working as an entrepreneur doing User Experience Design, guiding UX Service Design workshops for an array of organizations, from startups to Fortune 50 companies. I led UX Service Design workshops for the innovation departments of Essilor and Johnson & Johnson, worked with Goldman Sachs, State Street, and Credit Suisse on award-winning mobile banking tools and collaborated on the launch of the first online therapy app, Talkspace, which has successfully helped thousands of individuals connect with an online support system.


UX Service Design

  • Planning & Conducting User Research

  • Conducting User Interviews

  • Designing Prototypes

  • Elaborating & Running Usability Testings

  • Presenting Findings & Recommendations

I found myself. This is what we call “Ikigai”.


“Max Masure possesses phenomenal Design Thinking facilitation skills and enthusiasm for designing products and services around existing human needs.”

Elodie Camaret, Consumer Innovation Director - Essilor


What are you doing now, Max?

I am currently available for UX Service Design freelance projects.